Remote worker using a mobile phone with VoIP phone service while working remotely on a laptop

Is VoIP the Best Choice for Remote Workers? Here’s What You Should Know

While the “work from anywhere” wave surged in 2020–2022, many companies have since adopted hybrid models rather than staying fully remote. 

Current data indicates that only around 12% of U.S. employees work fully remotely. In comparison, more than 60% operate in hybrid arrangements, highlighting the need for communication tools that support flexibility, reliability, and mobility.

That’s why businesses are still asking: Is VoIP the best choice for remote workers?

For most, the answer is yes, especially when the right hardware, software, and support back it. 

In this post, we’ll break down the benefits of switching to a VoIP phone system, compare top VoIP phone brands, and explain why Decibel, Losh’s flagship platform, is built for the way modern teams work.

Remote worker on a video conference call using a desktop computer from home office

What Is VoIP and How It Benefits Hybrid and Remote Teams

VoIP (Voice over Internet Protocol) replaces traditional phone lines with internet-based calling.

This means your business phone service can live anywhere your team works: on a desk phone, computer, or mobile device, without sacrificing features or professionalism.

Advantages for hybrid and remote teams:

  • One business number, regardless of your location
  • Access to the same features whether you’re in the office or remote.
  • Flexibility to expand or scale back users as your team changes.

     

Benefits of Switching to a VoIP Phone System

If you’re still relying on legacy landlines, here’s why VoIP phone service is often the best choice:

1. Lower Operational Costs

VoIP typically offers lower per-line costs and cheaper long-distance or international calling, eliminating the need for expensive on-site equipment.

2. Consistent Business Presence

Whether calling from the office, home, or a mobile device, your customers will always see the same business caller ID and experience the same high call quality.

3. Cloud Phone System with CRM Integration

With Decibel, employees can take calls on their mobile device, laptop, or desk phone — all on the same number.

4. Scalable for Growth

Adding or removing users doesn’t require physical rewiring! Just a quick update in the system.

5. Built-In Business Continuity

If one location loses internet, calls can route automatically to other devices or locations.

These are the key benefits of switching to a VoIP phone system, and with Losh + Decibel supporting your setup, you can enjoy all these advantages without the usual complexity.

Comparing the Best VoIP Phones for Remote and Hybrid Teams

When evaluating your options, hardware matters for user experience and long-term reliability. Here’s a quick comparison of leading brands:

Brand & Model

Best For

Key Features

Yealink T54W

Remote or hybrid workers

Color display, built-in Wi-Fi/Bluetooth, HD audio

Grandstream GXP2170

Small teams on a budget

Multi-line support, clear call quality

Polycom VVX 450

Large enterprises familiar with Polycom systems

Enterprise-grade build, HD voice

Why Yealink takes the lead: It offers the best mix of affordability, performance, and integration—especially with our user-friendly business phone system.

Yealink VoIP desk phone with HD display next to a printing calculator on office desk

How Decibel + Losh Deliver the Best VoIP Phone Service

Phones are only as good as the platform they run on. Decibel is designed to keep hybrid and remote teams connected without overcomplicating setup or management.

  • Fast deployment: Devices arrive pre-configured and ready to use—just plug in and go. For added convenience, our technical team can also handle on-site installation.
  • Smart call handling: Custom auto-attendants, call routing, ring groups, voicemail-to-email.
  • Work anywhere: Softphone and mobile app options for complete mobility.
  • Nationwide scalability: Support for businesses in all 50 states, from single offices to multi-location operations.
  • Real human support: Friendly, knowledgeable staff who know your business— not outsourced call centers or AI bots.

Choosing the Right VoIP Phones for Different Roles

Your remote and hybrid teams don’t all need the same device. Losh helps businesses match the right phone to each role:

  • Managers & power users: Yealink T57W with adjustable touch display and advanced audio features for full control.
  • Sales & support desks: Yealink T54W as a reliable “daily driver,” built for clear calls and headset flexibility.
  • Mobile or warehouse staff: Yealink W79P cordless DECT with long battery life, plus Losh’s mobile app for on-the-go calling.

Is VoIP the Best Choice for Remote Workers?

Here’s our final take. Yes, VoIP is the best choice for remote workers if you choose the right provider, like Losh.

The benefits of switching to a VoIP phone system are clear: lower costs, better flexibility, consistent reliability, and integration with the tools you already use. 

Paired with our Decibel platform, VoIP becomes a true business advantage, whether your team is across town or the country!

Smiling businesswoman in a modern hybrid office using a laptop for a video

Ready to Upgrade Your Business Phone System?

With over 35 years in business communications and an FCC-regulated status, Losh Network Services combines deep expertise with proven reliability. Businesses trust us because:

  • We design solutions tailored to specific workflows
  • We manage the setup, training, and support in-house
  • We power their systems with Decibel, which is built for flexibility and remote work


Communication shouldn’t hold your team back, no matter where they work.

With Losh + Decibel, you get a feature-rich cloud phone system and the support of an experienced team that understands your business. Contact us today to see how easy it is to switch to VoIP!

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